Contact US

Welcome to Rich Hair! We are delighted to assist you. Whether you have a question about our Luxury Braided Wigs, need styling advice, or want to inquire about an order, we are here to help.

Customer Service Hours: Monday - Friday: 9:00 AM to 5:00 PM (EST) (Limited service on Saturdays and closed on Sundays)

Feel free to reach out to us via phone or email, or simply fill out the contact form below. Our dedicated team will respond to your inquiry promptly.

Please state your name, order number if you have one and the reason for your email to avoid delays in response.

We have limited staffing at this time. Your Patience is appreciated. Please allow up to 72 hours to get a reply.

Stay connected and updated on our latest collections and exclusive offers by following us on Instagram, Tiktok, Facebook, Snapchat and Youtube.

Your satisfaction is important to us. Whether you have feedback, suggestions, or testimonials to share, we appreciate hearing from you.

Thank you for choosing Rich Hair. We look forward to assisting you!

Please Note: We do not process orders on weekends or holidays.